Our Process

At Ravando, we don't start with technology but we start with your business goals. We invest time upfront to truly understand your business, your challenges, and your ambitions to identify where AI can create the most dramatic impact on your bottom line.

Our approach is consultative, collaborative, and designed for businesses that want AI solutions that grow with them, not just solve today's problems.

Comprehensive Business Assessment

Our discovery process maps your core business ecosystem to pinpoint exactly where AI delivers maximum ROI.

What We Explore:

• •Your core business model and revenue streams
• •Internal workflows and decision-making processes
• •Key operational bottlenecks and pain points
• •Departments where AI can deliver immediate ROI
• •Growth goals and competitive landscape

We do this within a free 30-minute growth mapping call. Whether you're confident AI can help or completely skeptical about its relevance, we'll explore your specific situation together without any sales pressure. You'll receive honest feedback about where AI makes sense for your business and where it doesn't. If we're not the right partnership, we'll tell you and you'll still gain valuable perspectives on optimizing your operations.

Many business owners discover opportunities they hadn't considered, simply from having an outside perspective examine their processes with fresh eyes.

We provide a high-level roadmap based on an in-depth understanding of your organizational structure. This ensures every system we build delivers quick ROI while laying the groundwork for scalable future business growth.

The roadmap helps answer:

• •Quick win: What can we build in <90 days for immediate ROI?
• •Foundation: Which core systems enable future growth?
• •Scale: How do we ensure security and performance as you grow?
• •Metrics: What KPIs will measure success?
• •Priority: Which departments should be prioritized first?

Key Deliverables:

• •A prioritized implementation timeline
• •ROI projections for each initiative
• •Defined success metrics and KPIs
• •Risk assessment and mitigation strategies

Our team translates your roadmap into a robust, scalable AI system and modular architecture through iterative build cycles. Your feedback is integrated in real-time to precisely engineer, test, and refine the solution, accelerating your time-to-value.

Our Development Principles:

• •Agile Sprints (1-2 weeks) with tangible deliverables
• •Modular architecture: Future-proof system that evolves as your business and technology change
• •Model-Agnostic Design: Easily switch between OpenAI, Anthropic, Meta, etc.
• •API-First Integration: Connect to any tool in your stack
• •Continuous Feedback: Real-time adjustments based on your input

Trust is non-negotiable when it comes to AI. From customer data to proprietary workflows, we ensure every aspect of your implementation meets the highest security and regulatory standards. This way you can focus on growth, not risks.

Our core automation workflows are built on Make.com's SOC 2 Type II certified infrastructure, ensuring enterprise-grade security controls and GDPR compliance. All data transmission uses AES-256 encryption with multi-factor authentication and role-based access controls.

We use certified AI APIs for data processing. All AI processing through OpenAI's APIs follows strict data handling protocols. Your proprietary data is never used to train models for other organizations.

Unlike the free ChatGPT you might know, business AI APIs work like private software. Your information goes in, gets processed for your task, and gets deleted automatically without ever being saved or shared.

We deploy your AI solution using DevOps practices, with specialized QA for LLM-specific vulnerabilities. Every system undergoes testing for security, accuracy, and performance.

Quality Assurance Process

AI security and safety testing:

• •Prompt injection defense: Testing against malicious inputs that could manipulate your AI
• •Hallucination detection: Ensuring responses stay factual and grounded in your data
• •Bias & toxicity screening: Custom thresholds based on your brand values and industry
• •Performance benchmarking: Verifying response times under expected load

Seamless Launch Process

• •Staging environment validation
• •Zero-downtime deployment
• •Real-time monitoring setup
• •Auto-scaling configuration
• •Immediate rollback capability

Your AI system gets smarter over time. We provide ongoing tuning and enhancement to ensure you're always getting maximum efficiency, accuracy, and value from your investment.