Terms of Service

Effective Date: January 7, 2026

Last Updated: January 7, 2026

1. Introduction and Acceptance

This website (the "Site" or "Website") is owned and operated by Ravando, doing business as ravando.com ("Company," "we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms, our Privacy Policy, and any additional terms applicable to specific programs, services, or sections of the Site.

We may update these Terms at any time. Updates will be posted here. Continued use of the Site after changes means you accept the updated Terms.

These Terms govern: Website usage, content access, and intellectual property. Actual service delivery is governed by: Separate Service Agreements executed between Ravando and clients. If there is a conflict: Service Agreements take precedence over these Website Terms

Company Information:

  • Legal Entity: Ravando
  • KvK: 99651270
  • Contact Email: contact@ravando.com

2. B2B Services Notice

This Website and Ravando's services are exclusively directed at business users (B2B). We do not offer services to individual consumers in their personal capacity. ?

By using this Website, you represent that:

  • You are acting on behalf of a business entity
  • You are authorized to bind that entity to these Terms
  • You are at least 16 years of age
  • You are accessing the Website for commercial purposes

3. Website Usage and Permitted Activities

3.1 Permitted Use

You may use the Website to:

  • Learn about Ravando's automation services
  • Submit inquiries via contact forms
  • Schedule discovery calls
  • Access publicly available resources and documentation
  • Review case studies and built systems examples

3.2 Prohibited Use

You may NOT:

  • Use automated tools (bots, scrapers, crawlers) to access or extract content without written permission
  • Attempt to gain unauthorized access to any part of the Website or our systems
  • Transmit viruses, malware, or other harmful code
  • Impersonate Ravando or falsely represent affiliation with us
  • Copy, reproduce, or redistribute Website content for commercial purposes without permission
  • Use the Website in any way that violates applicable laws or regulations
  • Reverse engineer or attempt to discover source code of any proprietary technology
  • Submit false or misleading information through contact forms

3.3 Consequences of Violation

We reserve the right to:

  • Terminate or suspend your access to the Website immediately
  • Take legal action for damages caused by violations
  • Report illegal activities to relevant authorities

4. No Service Agreement via Website

Using this Website does NOT create a service agreement, client relationship, or obligation on either party.

To engage Ravando's services, you must:

  • 1. Receive and review a detailed Service Proposal
  • 2. Sign a Service Agreement
  • 3. Make the required deposit payment

5. Intellectual Property Rights

5.1 Ravando's IP Ownership

All content on this Site, including Website design, layout, videos, text, images, logos, code, case studies, methodology descriptions, and downloadable materials, is our property or the property of our affiliates or licensors. This content is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license for personal, non-commercial use only. You may NOT reproduce, modify, distribute, or exploit our content without prior written consent.

5.3 User-Submitted Content

When you submit content (e.g., comments, testimonials, uploads), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, distribute, display, and adapt it.

If your submission is a work made for hire, we own it. If not, you assign all rights to us. You represent that you have the necessary rights and that your content does not violate laws or third-party rights. You agree not to submit confidential information unless covered by a separate NDA.

6. Disclaimer of Warranties

6.1 Website "As-Is"

This Website and all content are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind. Ravando disclaims all warranties, including merchantability, fitness for a particular purpose, and that the Website will be uninterrupted or error-free.

We disclaim all liability for direct, indirect, incidental, or consequential damages.

We do not provide investment, legal, tax, or financial advice. All materials are for educational purposes only. Consult licensed professionals before making decisions.

6.2 Informational Content Only

Content is for general informational purposes only and does not constitute professional advice or guaranteed results. You should not rely on Website content as the sole basis for business decisions.

We make no guarantees of income or specific results. Any examples, testimonials, or case studies are not typical and do not promise that you will achieve similar results.

Your success depends on many factors beyond our control, including effort, background, and market conditions. Use our content at your own risk.

7. Testimonials

Testimonials displayed on the Site are genuine customer experiences but are not guarantees of achieving the same or similar outcomes.

8. Limitation of Liability

We disclaim all liability for direct, indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Ravando from any claims, damages, or expenses arising from your violation of these Terms, your violation of any law, or content you submit through the Website.

10. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy. We comply with GDPR and Dutch data protection laws as described therein.

11. Registration & Security

You agree to provide accurate registration information and keep your login details secure. You are responsible for all activity under your accounts.

12. Contact Form and Communications

Submitting an inquiry does not obligate Ravando to respond or create a client relationship. Do NOT submit confidential or sensitive information unless you have a separate NDA in place.

13. Free Content and Resources

Any free resources are provided "AS IS" without warranty. We may modify or discontinue these resources at any time without notice.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of the Website after changes constitutes acceptance. These changes do NOT affect existing Service Agreements.

15. Termination of Access

We may suspend or terminate your access to the Website at any time for any reason, including violation of these Terms.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved through binding arbitration in the Netherlands, under the rules of the Netherlands Arbitration Institute (NAI), except where applicable consumer protection laws require otherwise. Any court proceedings related to such arbitration shall be submitted to the exclusive jurisdiction of the District Court of Limburg.

17. Miscellaneous Provisions

These Terms constitute the entire agreement regarding Website usage. If any provision is found unenforceable, the rest remains in effect. No waiver of any provision shall be deemed a further or continuing waiver.

18. DMCA Notice

If you believe content on the Site infringes your copyright, email contact@ravando.com with a proper DMCA notice (see http://www.loc.gov/copyright).

Ravando

Engineering, deploying, and maintaining custom AI solutions that eliminate repetitive work and scale business operations.

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